Here You Can Find Answers to Some FAQ’s

 

Our staff is typically hard at work, ensuring a fun and safe snow park awaits you.  Please, before you attempt to directly contact us, first check out these Frequently Asked Questions.  Chances are we have heard your question hundreds of times before, and have already answered it here.  You can click on a question to find the answer.

 

A. Dates of Operation (4)

When does Leland Snowplay open for the season?

Historically, we received our first snowfall in late October or early November.  This is rarely sufficient to open our doors on its own.  With recent addition of snowmaking capabilities, our intention to to be making snow in November every year, with hope of opening up every year on the day following Thanksgiving.  The weather plays the biggest role in making this a possibility, and when it comes to the weather, you know about as much as we do.  Please follow us Facebook for the most recent news on our yearly GRAND OPENING!

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Are you open on __________ ___, 20__? What are your hours?

Leland Snowplay endeavors to open for the season every year on the weekend following Thanksgiving, and remain open for WEEKENDS ONLY until the start of your Holiday Vacation period in mid-December.  For the 2016-2017 Season our opening day will be December 3, 2016!

We are open SEVEN DAYS A WEEK through your Holiday Vacation.

Following the holidays, We are open SIX DAYS A WEEK.  We are closed on Wednesdays, UNLESS it is a holiday, such as during the two weeks of Christmas Vacation or during Ski Week.

Please see our calendar (click here) to verify what days we are open.  Hours of operation for the park are 10 am to 5 pm, everyday.  Any changes to this will be publicly posted in several locations on our website and facebook page, including here.

 

It looks like it’s going to snow/rain; are you still open?

At Leland Snowplay, the weather plays very little role in whether or not we are open.  If we have sufficient snow on the ground to safely operate, and customers at our door, we are open.  Remember, we are a SNOW Park; if it is snowing, we are clearly open.  Although rain is possible at our elevation in winter, it is rare.  Irregardless, we do not close on account of winter weather.  Plan accordingly.  When in doubt, please see our calendar.

When does Leland Snowplay close for the season?

Leland Snowplay closes for the season when the weather has warmed up sufficiently to melt the snow.  No snow = no snowplay.  Sadly, we are not able to predict the weather to a degree which allows us to set a definitive closing date in advance.  Traditionally, we close for the season by mid-April, giving you a long 16-18 week season.  However, we have been open as late as May in the past, and during some of the recent drought years, we were forced to close as early as January.

B. Traveling to Leland Snowplay (5)

How do I get to the Park?

For detailed instructions on how to get to Leland Snowplay CLICK HERE!

Please, please, please, DO NOT rely on your GPSr to navigate in the mountains.  There are known problems with the geocoding used by most commercial geospatial navigation software.  We receive phone calls daily from people who got lost using their GPSr to navigation to Leland Snowplay, and there is nothing we can do to help you once you take that wrong turn.  The directions to Leland Snowplay are so simple, a caveman could understand them.  Ditch the GPSr.  Read the instructions.  Buy a map.  Don’t get lost.

We are located at the end of Leland Meadow Road, off of Highway 108, 33 miles past the city of Sonora and 4 miles past the town of Strawberry.

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What will the weather/snow be like on the day I visit your park?

Unfortunately, we are unable to predict future weather any more than you can.  We get our weather reports from the same sources you do; the National Weather Service, the 5 o’clock News, and commercial weather apps.   We have no special insights into the future, be it 72 hours from now or a month from now.  However, you can find current and publically available weather forecasts for the next 6 day if you CLICK HERE!

In like manner, snow conditions can change rapidly, from powdery, to slushy, to frozen, to wet, to sticky, to dry, and back again; from day to day or even hour to hour.  Although we maintain a well groomed hill via snowmaking equipment and our snowcats, snow conditions change with the weather.  We’ve seen dry years with no snow in January, and wet years with 12 feet of snow in April.  The best we can give you is our weekly updates via facebook.

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Do I need tire chains to reach Leland Snowplay?

Leland Snowplay sits at 6,330 ft ASL.  We are a SNOW Park.  Please plan on there being snow and/or ice on the roads at various points in the season.  Chain restrictions on Highway 108 are determined by the California Department of Transportation (Cal Trans) and enforced by the California Highway Patrol (CHP).  Leland Snowplay has no special insights, and can’t provide information contrary to that provided by the government.  Weather and Road conditions in the mountains can change rapidly, and so will any chain restrictions.  At Leland Snowplay we take the safety of our customers seriously, and HIGHLY recommend the following:

  1. Please visit the CalTrans website BEFORE starting your trip for the latest highway conditions.  CLICK HERE
  2. If CalTrans says you need chains or 4WD/M+S Tires, take it seriously; it’s the law.
  3. Even if you have 4WD, carry chains in your vehicle; it’s the law if chain controls are in effect.
  4. 4WD is not always an adequate substitute for chains, and chains or 4WD is are NEVER a substitute for good driving skills
  5. If you are uncomfortable driving in snowy conditions, reschedule your trip.
  6. Please do not call or message us asking for more information beyond what CalTrans provides; we don’t have anything more.  We can’t provide LEGAL information contrary to CalTrans and, from a PRACTICAL standpoint, we are incapable of gaging your vehicle’s capabilities or your personal abilities as a driver.


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NOTE:

  • R1 Restrictions require BY LAW that you use Chains OR that you have M+S Tires and Chains in the Vehicle, PERIOD, no exceptions.
  • R2 Restrictions require BY LAW that you use Chains OR that you have 4WD & M+S Tires, with Chains in the Vehicle, PERIOD, no exceptions.
  • R3 Restrictions require BY LAW that you have 4WD AND Chains on ALL Four Tires, PERIOD, no exceptions.

Does Leland Snowplay Install or Sell Tire Chains?

No, we do not sell tire chains.  We recommend that you DO NOT travel to Leland Snowplay without tire chains if chain controls are in place or if the weather is expected to be inclimate.

No, legally we cannot install tire chains.  Professional chain installers you encounter along highways during inclimate weather are actually tested and permitted by the State of California.  Leland Snowplay is neither permitted nor insured to place chains on customer vehicles.  Employees are prohibited from performing tire chain installation.  We recommend that all persons traveling to the sierras become familiar with proper chain installation before making the trip.  Take the chains out of their packaging, verify they are the correct size, and practice proper installation.

Does Highway 108 close for the winter?

Highway 108 closes EVERY YEAR for the winter 7 miles PAST the town of Strawberry.  The highway remains closed from late December to early May.  The turn off for Leland Snowplay is 4 miles past the town of Strawberry.  If you are seeing a sign stating that the highway is closed at SNO PARK for the season, IGNORE IT!  The seasonal road closure DOES NOT affect your trip to Leland Snowplay.  We are open.  You can get to us via Highway 108.  For the current CalTrans road conditions for Highway 108 CLICK HERE!

E. Safety is our Priority (3)

Are helmets required at Leland Snowplay?

No, helmets are NOT required, but they are recommended.  At Leland Snowplay, safety is our number one priority.  If you are concerned about head protection for you and your family, we recommend bringing a sporting-typing helmet on your next trip.

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Are dogs allowed in the park?

Unfortunately, due to health and safety regulations, PETS ARE NOT ALLOWED inside the park.  Please DO NOT bring your dogs as they will have to be left inside your vehicle.

In accordance with ADA Law, actual SERVICE ANIMALS ARE WELCOME, able to accompany their handler anywhere it is legally safe to do so.  However, given the recent increase of disreputable people fraudulently claiming their dogs are public service animals, our staff has been trained to ask questions in compliance with ADA Laws of any person claiming their animal is a public service animal.  People committing fraud will be asked to leave.  We feel that people who commit fraud against a business in this manner are willfully harming persons with real disabilities and the animals trained to provided services for them.  Please, be responsible!

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What If I am pregnant?

Snow tubing, sledding, and other snow play are physical activities which require active participation to be done safely.   While we do not recommend that pregnant women participate in this form or recreation, we can not prohibit it, unless our Park Safety Staff witnesses an unsafe action which we believe (based on experience) poses a serious risk to your safety or the safety of others.  Please SNOWPLAY responsibility.

 

F. Miscellaneous (5)

What is the elevation of the park?

The elevation of Leland High Sierra Snowplay is 6,330 feet above sea level.

Will my cell phone work at Leland Snowplay?

Your service coverage will depend on your provider and your exact location.  As a general rule, please expect to lose cell phone coverage about 30 minutes prior to arriving at the park, somewhere before the town of Long Barn.  Coverage at Leland Snowplay itself is nearly non-existent.  Persons on the Verizon Network may have better coverage, but don’t count on it.

Public phones are not available locally.  You are on vacation.  Turn the phone off and enjoy what you have been missing…

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Does Leland Snowplay provide wi-fi internet?

I’m sorry, due to the remote location of the park, highspeed internet access is not available in the region.  Our limited bandwidth is dedicated to the computer systems needed for business operations.  Public access to wi-fi internet is not available.

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Does Leland Snowplay make snow?

YES!  After years of fighting government regulation, we began installation of state-of-the-art snowmaking equipment in the Fall of 2015.  The snow guns were officially put into service on December 16, 2015.  The project came at significant monetary cost, but is both environmentally friendly and economically needed for our community.  From this time forward, our intentions are to have enough snow on the ground to start EVERY season on the Friday following your Thanksgiving, and create a new tradition for your family.

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Any other suggestions for our trip?

It is always a great idea to adequately prepare for a trip to the snow. To see what we suggest CLICK HERE!

D. Lodging, Dining, & Retail Sales (5)

Does Leland Snowplay have any Food Services?

Yes, the High Sierra Grill is conveniently located inside our lodge, along with a separate Snack Bar.  Our Grill and Snack Bar offers a wide range of delicious food and beverage, including:

  • Hamburgers, Cheeseburgers, & Veggieburgers
  • High Sierra Footlongs & Corn Dogs
  • Philly Cheese Steak Sandwiches
  • Chicken Strips & Crispy Chicken Sandwiches
  • Bean & Cheese Burritos
  • Grilled Cheese Sandwiches & PB&J Sandwiches
  • French Fries, Chips, and Assorted Candy
  • Clam Chowder & Chowder Bread Bowls
  • Warm Chilly & Chilly Bread Bowls
  • Nachos, Churros, Soft Pretzels, and Popcorn
  • Coffee, Hot Chocolate, Mochas, and Hot Cider
  • Water, Powerade, Soft Drinks, and assorted beers & wines

What better way to warm up after a few hours in the snow than a warm meal?  Our reasonably priced food can be purchased at the same counter as the Tickets.  The High Sierra Grill is open from 10:30 am to 4:30 pm.  Beverages and snack items are available during normal business hours.

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Can I bring my own food into the park?

Guests are welcome to bring their own food into the park, or may also decide to purchase HOT FOOD from our reasonably priced HIGH SIERRA GRILL.  If you bring your own food, we ask that you refrain from utilizing the limited dining areas in the lodge and on the deck.  Tables and chairs are reserved for paying food customers.  Thank you for your cooperation in this matter.

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Can I BBQ in the park?

For safety reasons, we DO NOT allow any BBQ grills anywhere in the park.  Grilling may be permitted by Park Safety Staff in the parking lot if done so safely on a small grill.  Open campfires are PROHIBITED everywhere on the property.  We appreciate your continued cooperation.

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Does Leland Snowplay rent or sell snow clothing?

NO, we do not RENT clothing.

YES, we do SELL an assortment of apparel items such as boots, gloves, snow pants, and beanies, in men’s, women’s, and children’s sizes.  We maintain a inventory on hand to accommodate customers who have forgotten to bring the appropriate apparel for snow play.

Does Leland Snowplay provide lodging?

Unfortunately we do not have lodging available on our property.  Lodging is available in the nearby towns of Strawberry, Pinecrest, Cold Springs, Long Barn, Sierra Village, Mi Wuk Village, Sugar Pine, and Twain Harte.  To find a list of some of the local lodging options, please CLICK HERE!

C. Ticket Pricing & Equipment (9)

How much does it cost to use the park?

Pricing for the use of our facilities can be found HERE.

Pricing is based on what services you plan to utilize and at what time of the season.  We offer different tickets depending on if you will be using the tows all day, using the tows for 2 hours, or walking up the hill.  Mid-week prices are lower than weekend and holiday pricing.

The low cost of your ticket provides the single user with access to the tubing hills, snowplay areas, and the tows (only if a tow-up ticket is purchased; versus a walk-up ticket), as well as your equipment rental, parking, and the use of the lodge facilities.  Food and retail services are seperate.  All persons heading out on to the snow play hills must be in possession of a valid ticket.  The lodge is open to all family and friends of ticketed customers.

Leland Snowplay endeavors to remain the least expensive snowtubing facility in Northern California.  We have seen some resorts with prices as high as $66 per person for just 2 hours of play.  Given the enormous overhead cost of running a business, we believe our prices are extremely reasonable when compared with other facilities.  Please cost compare at your leisure.  We believe we will be your most cost effective choice for snow play in the sierra’s.

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What is the difference between Tow-Up and Walk-Up?

A tow-up ticket grants the customer use of our tows (i.e. lifts) which access our biggest tubing hills.  The customer also has access to the Kiddie Hills and the other Snowplay Areas.  The cost of the ticket includes the rental of one specialty snow tube, designed to be used on the tows.  Customers must be 44″ tall at minimum to use the tows.  Double riding on the tow and big hill is prohibited.

A walk-up ticket grants the customer use of the Big Hills and Kiddie Hills via designated walking lanes.  Access to the lifts is not granted to walk-up ticketed customers.  Access to the Snowplay Areas is included, as is the rental of one standard innertube and/or plastic sled.

If all persons are tall enough, and desire to use the bigger hills, we recommend you purchase tow tickets.  We do not recommend subjecting persons under 44″ to the bigger hills, and access to the tows for our smaller customers is prohibited per Cal OSHA Guidelines and Park Safety Policy.

I’m not planning on tubing or sledding. Do I still have to purchase a ticket?

All guests who wish to adventure out onto the snow play hills must be in possession of a properly attached ticket.  If a guest stays inside the lodge or views the action from the sundeck, but does not walk out onto the snow, a ticket is not required.  Park Staff is prohibited from allowing non-ticketed customers out on the hill.

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Can we purchase one ticket for our family and just swap it out all day?

I’m sorry, tickets are non-transferable.  Once a ticket is attached to, and used by, a person it can not be used again by any other person.  It’s the same principle as going to Disneyland and only buying two tickets for a family of four under the premise that only half of the family will be on the rides at any given time.  Tickets are purchased per person, and swapping is not permitted.

Although we understand your desire to save money, and to do so with honest intentions, we must inform you that ticket swapping is actually a crime, per California Penal Code Section 537, which states that “any person who obtains food, fuel, services, or accommodations at a […] ski area […] without paying therefore, with intent to defraud the proprietor or manager thereof” is guilty of fraud, a crime punishable by a fine of up to $1,000 and/or up to 6 months in county jail.

Leland Snowplay is routinely the victim of people attempting to commit this crime.  Prior to putting measures in place to prevent this, we we defrauded out of thousands of dollars every week!  We once caught a group of 12 people who had purchased one ticket, and just swapped out all day!  Leland Snowplay offers the lowest cost snow tubing prices that we are aware of in Northern California, and such fraudulent actions inhibit our ability to do so.  The actions of these few have forced us to be more strict with everyone, and Leland Snowplay has in place measure to prevent the exchange of tickets.  When you purchase a ticket, you must attach it to your pants in a permanent place using a one-time-use wicket which.  If you have a difficult time finding such a place, talk to our Ticket Checker at the entrance to the hill.  The tickets and wickets are tamper-proof.  If you need assistance removing or replacing a ticket, please talk to the Ticket Checker.  Tickets that have been tampered with, or otherwise removed from the first user without the knowledge of the ticket checker or management are void.

Persons who knowingly commit violations of California Penal Code Sections 537 and/or 602 will be prosecuted.

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Can we purchase tickets in advance?

No, at present we do not offer pre-sales of tickets.  The logistics of such an arrangement is, at present, not viable given our business model, pricing schedule, and current predominate customer demographic.

Are we eligible for a group discount?

Group discounts are available as a means for our facility to safely accommodate large groups by scheduling their arrival in advance.  A discount on the ticket price, as well as a lunch package, is available for groups of 15 or more snowplayers, who aid us tracking the arrival of large groups by following these conditions:
  • A reservation must be made via the website (CLICK HERE) or by Phone 7 days in advance (minimum).  Discounts are not available for groups who arrive without making a reservation.
  • There must be ONE designated group Leader, who will be making all arrangements with us and will be handling the finances.
  • Payment must be provided as single payment.  Persons paying individually, separate from the group of 15 or more, do not qualify for a group rate.
  • Groups with children who are not accompanied by their parents (such as school or park/rec groups) must provide one waiver per child, signed by their legal guardian, and presented upon entry into the park.  CLICK HERE.
  • All parties must be checked-in and receive their tickets at the same time.  Organization is the responsibly of your Group Leader.  If a member arrives separately and has not been paid for within the single group payment, group discounts cannot be applied to the individual.

NOTE:  Group rates are subject to the availability of the date desired.  Group Packages apply to the 2015-2016 season.  Please check back before scheduling anything for 2016-2017.

Do we need to bring out own sleds and tubes?

No, and we would prefer if you didn’t.  Every ticket purchased at Leland Snowplay includes the use of equipment!  Our lifts are designed to work only with a special kind of inner tube, and they are NOT compatible with any piece of equipment you are likely to bring with you.  We also supply inner tubes for Walk-Up Customers, and Sleds for the Kiddie Hill.

If you wish to bring your own equipment, bear in mind that the use of all sleds, saucers, vinyl inner tubes, and other plastic equipment is restricted to the Kiddie Hill Area ONLY.  Equipment made of metal or wood is prohibited entirely.  Devices requiring you to stand on them are also prohibited.  Park Safety Staff reserves the right to prohibit or limit any piece of personal equipment due to safety concerns involving the equipment, changing weather conditions, or the use of such equipment

Can I bring my own Equipment to slide on?

Every ticket purchased at Leland Snowplay includes the use of equipment!  It is not necessary to bring your own equipment.  In fact, our lifts are designed to work only with a special kind of inner tube, and they are NOT compatible with any piece of equipment you are likely to bring with you.  We also supply inner tubes for Walk-Up Customers, and Sleds for the Kiddie Hill.

If you wish to bring your own equipment, bear in mind that the use of all sleds, saucers, vinyl inner tubes, and other plastic equipment is restricted to the Kiddie Hill Area ONLY.  Equipment made of metal or wood is prohibited entirely.  Devices requiring you to stand on them are also prohibited.  Park Safety Staff reserves the right to prohibit or limit any piece of personal equipment due to safety concerns involving the equipment, changing weather conditions, or the use of such equipment.

Do I have to pay for parking?

Our facility includes several acres of open lot parking, provided FREE to paying customers.

 

Didn’t find the answer you were looking for?
The quickest way to contact us is via our Facebook Page.
Please suggest a new question be added above to make us more informative.

Please contact us directly by phone ONLY if you need
an immediate question answered not found above.
During peak hours the phone WILL NOT be answered.
(209) 965-4719

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Mail should be sent to:
Leland High Sierra Snow Play Inc.
P.O. Box 152
Strawberry, CA 95375