Our Policies

 

Refund Policy

All Tickets are Non-Transferable and Non-Refundable.  Exceptions:  1) If Leland Snowplay cannot operate due to lack of snow or 2) government mandates.

 

Terms & Conditions

All Tickets are Non-Transferable and Non-Refundable.

We require all guests and staff to fully comply with our COVID-19 efforts to keep our guests and staff safe.

We require all guests (or their guardian) to sign a Liability Release.

 

COVID Policy

Non vaccinated people are requested to wear masks unless actively eating or tubing.

Release of Liability

We require all guests (or their guardian) to sign a Liability Release.

 

Legal Policies

Click below to view the ride restrictions and rules.

Privacy Policy

Click below to view how we respect and protect your privacy.

 

Shipping Policy

We do not ship any products.

Your Tickets will be available upon arrival to the park. Please bring your purchase receipt (or barcode), identification, and Waiver of Liability so you can get out on the snow as quickly as possible once you arrive.